6th July 2020
Since the government reopened dentistry in the UK on the 8th June, we have been delighted to offer our patients emergency appointments and urgent care in person. A total of 300 patients have now been seen. This service has been very restricted and we are working hard to reintroduce a wider range of treatment options under strict guidelines. We are starting a phased return to routine dental care and would like to thank you for your continuing patience and support during these unprecedented and unusual times. We have been at the forefront of dental practices reopening with careful preparation and planning taking place during lockdown.
During lockdown we provided a telephone triage service 7 days a week for all our patients. We were able to help over 500 patients get the treatment they needed. Although we were not able to see you face to face for appointments, I am pleased we are now able to catch up with all these patients and provide the necessary treatment they require. Whilst we are catching up on clinical time lost during lockdown, please be aware of our new appointment system. Each dentist is required to Covid-screen and triage every appointment prior to attendance at the practice. Our new opening times are:
- 8am-6pm Mon – Fri at Regent Street Dental
- 8am-12.30pm Mon – Thurs at Stamford Bridge Dental (Wed 8am-6pm)
We are very fortunate as a practice that Denplan has provided us with a PPE grant to enable you to be safely welcomed back to the practice. Be assured that this grant has been invested in the most clinically approved items. In addition, we are aiming to keep our Denplan fees fixed despite the increased appointment time, increased PPE, restricted surgery time due to deep cleaning and fallow time between patients, and associated costs.
We look forward to welcoming you back soon and will be in touch to organise when your next appointment will be scheduled. Your safety is paramount to us, we have had many positive testimonials from patients, including those that have been shielding. Equally, our fantastic dental team are adjusting to the new way of working behind screens, visors and masks!
With kind thanks from Andrew Fox and the Dental Team